IATF 16949:2016 | Automotive Quality Management System
→ IATF 16949:2016 is an international standard of Quality Management System, especially for the Automotive Industry.Introduction to IATF 16949
→ This standard is applicable for all automotive industry irrespective of the scale of the industry.→ The 1st edition of ISO/TS 16949 was published in 1999 by the International Automotive Task Force (IATF).
→ ISO 9001:2015 is a fundamental requirement of the Quality management system.
→ IATF 16949 includes all requirement of ISO 9001 and additional automotive industry-specific requirements.
→ IATF 16949:2016 was developed and operated by the International Automotive Task Force (IATF).
→ This standard gave a common platform for assessment and certification for the supply chain for the automotive industry in the world.
→ The latest Automotive QMS standard 16949:2016 is updated based on the feedback of certification bodies, auditors, suppliers, and OEMs.
→ This standard is easily integrated with other ISO standards such as 14001, 45001, etc.
→ The major focus of this standard is to develop the quality management system that emphasizes continual improvement, defect prevention, reduce variation & waste in the supply chain.
→ This standard also includes the Customer's Specific Requirements (CSR's) along with the standard's requirement.
→ IATF 16949:2016 is fully in line with the requirements of ISO 9001:2015.
What is IATF?
→ The IATF is a group of automotive manufacturers & their respective trade associations.→ Together they have formed a group to provide improved quality products to automotive customers worldwide.
→ The full name of IATF is International Automotive Task Force.
→ The members of IATF are Daimler AG, Ford Motor Company, BMW Group, Daimler AG, General Motors Company, PSA Group, Renault, Volkswagen AG, etc.
History of IATF 16949
→ IATF 16949 previously known as an ISO/TS 16949.→ The 1st edition of ISO/TS 16949 was published in 1999 by the International Automotive Task Force (IATF).
→ This standard gave a common platform for assessment and certification for the supply chain for the automotive industry in the world.
Then after 2nd edition was published in 2002 and 3rd edition in 2009.
→ The 3rd edition of ISO/TS 16949:2009 is replaced by IATF 16949:2016 (1st edition).
The latest Automotive QMS standard 16949:2016 is updated based on the feedback of certification bodies, auditors, suppliers, and OEMs.
→ This standard is easily integrated with other ISO standards such as 9001, 14001, 45001, etc.
Major Changes in IATF 16949:2016
→ Addition of OEM's Customer-Specific Requirements (CSRs) with an organization's Quality Management System.→ Another major change is the requirements for safety-related parts and processes
→ In the warranty management process requirement as addressing no trouble found
→ Enlarge the focus on corporate responsibility
→ Give a detailed explanation on supplier management & development requirements
→ Introduced new clause structure as Annex SL high-level structure, it adds process consistency with other ISO standard.
→ Improved product traceability requirements & highlighting the latest regulatory requirements.
→ In this standard introduced the requirements for products featuring embedded software
The IATF 16949:2016 focuses on:
→ Satisfying the customer's requirement and other stakeholder's requirements.→ Promotes the continual improvement
→ focuses on defect prevention
→ Risk-based thinking
→ Integration of customer-specific requirements
→ First and second-party auditor competency
→ Development of products with embedded software
→ Customer's Specific Requirements (CSR''s)
→ Waste and Variation reduction in the whole supply chain
→ Product Safety
→ Manufacturing Feasibility
→ Warranty management
→ Knowledge of below Five Core Tools,
⇢ PPAP [Production Part Approval Process]⇢ APQP [Advanced Product Quality Planning]
⇢ SPC [Statistical Process Control]
⇢ FMEA [Failure Mode and Effects Analysis]
⇢ MSA [Measurement Systems Analysis]
→ Process Approach
⇢ The process approach of the Quality Management System means to define the process of an organization.⇢ In other words, we have to define process interactions and required inputs & outputs.
⇢ The purpose of the process approach is to help manage the processes in a systemic way to increase productivity.
⇢ By applying the PDCA Cycle in processes we can get benefits of continual improvement of the Quality Management System.
⇢ How process add value?
⇢ Measure process efficiency and effectiveness
⇢ Continual improvement of process
→ Seven Quality Management Principles
⇢ Customer Focus⇢ Leadership
⇢ Engagement of People
⇢ Process Approach
⇢ Improvement
⇢ Evidence-based decision making
⇢ Relationship Management
Why Implement IATF 16949
→ Effectively Implemented IATF 16949 make sure that our customers receive constant, good quality products and services.→ It will help us to acquire new businesses.
→ IATF 16949 defines the requirements for a Quality Management System when an organization wants to:
⇢ Clearly show the evidence of its ability to consistently provide products & services that meet customer's requirements.
⇢ Also, meet the applicable statutory, regulatory & product safety requirements.
⇢ Intensify customer satisfaction through the effective implementation of the Quality Management System
⇢ Implement processes for improvement of the system
⇢ Clearly, state objectives which are specific, measurable, achievable, time-bound & realistic and identify new business opportunities
⇢ Always customers first and make sure that consistently meet their requirement and intensify customer's satisfaction.
⇢ Identify the risks related to your business process and also take appropriate action to eliminate or minimize the effect of the risk.
Key point for successful implementation of IATF 16949
→ Understand the all clause wise requirement of ISO 9001:2015 and IATF 16949:2016→ Perform an organizational Gap Analysis against both standards
→ Develop an implementation plan with responsibility and target date
→ Provide training for all relevant personnel
→ Update your existing system
→ Perform internal audit for successful implementation of IATF 16949
Main 10 Clauses of IATF 16949:2016
- Scope
- Normative references
- Terms and definitions
- The context of the organization
- Leadership
- Planning
- Support
- Operation
- Performance evaluation
- Improvement
Description of IATF 16949:2016
01. Scope
→ Scope - Automotive Supplemental to ISO 9001:201502. Normative References
→ Normative and Informative References03. Terms and Definitions
→ Terms and Definitions for the Automotive Industry04. Context of the organization
→ 4.1 Understanding the Organization and its Context
→ 4.2 Understanding the Needs & Expectations of Interested Parties
→ 4.3 Determining the Scope of the Quality Management System
⇢ Customer-Specific Requirements
→ 4.4 Quality Management System & its Processes
⇢ Conformance of Products and Processes
⇢ Product Safety
05. Leadership
→ 5.1 Leadership & Commitment
⇢ General
⇢ Corporate Responsibility
⇢ Process Effectiveness & Efficiency
⇢ Process Owners
⇢ Customer Focus
→ 5.2 Policy
⇢ Establishing the Quality Policy
⇢ Communicating the Quality Policy
→ 5.3 Organizational Roles, Responsibilities, & Authorities
⇢ Responsibility & Authority for Product Requirements & Corrective Actions
06. Planning
→ 6.1 Actions to Address Risks & Opportunities
⇢ Risk Analysis
⇢ Preventive Action
⇢ Contingency Plans
→ 6.2 Quality Objectives and Planning to Achieve Them
→ 6.3 Planning of Changes
07. Support
→ 7.1 Resources
⇢ General
⇢ People
⇢ Infrastructure
⇢ Plant, Facility, & Equipment Planning
⇢ Environment for the Operation of Processes
⇢ Monitoring & Measuring Resources
⇢ General
⇢ Measurement Systems Analysis [MSA]
⇢ Measurement Traceability
⇢ Calibration/Verification Records
⇢ Laboratory Requirements
⇢ Internal Laboratory
⇢ External Laboratory
⇢ Organizational Knowledge
→ 7.2 Competence
⇢ Competence – On-The-Job Training
⇢ Internal Auditor Competence
⇢ Second-Party Auditor Competence
→ 7.3 Awareness
⇢ Employee Motivation and Empowerment
→ 7.4 Communication
→ 7.5 Documented Information
⇢ General
⇢ Quality Management System Documentation
⇢ Creating and Updating
⇢ Control of Documented Information
⇢ Record Retention
⇢ Engineering Specifications
08. Operation
→ 8.1 Operational Planning and Control
⇢ Confidentiality
→ 8.2 Requirements for Products and Services
⇢ Customer Communication
⇢ Determining the Requirements for Products and Services
⇢ Review of Requirements for Products and Services
⇢ Customer-Designated Special Characteristics
⇢ Organization Manufacturing Feasibility
⇢ Changes to Requirements for Products & Services
→ 8.3 Design and Development of Products & Services
⇢ General
⇢ Design and Development Planning
⇢ Product Design Skills
⇢ Development of Products with Embedded Software
⇢ Design and Development Inputs
⇢ Product Design Input
⇢ Manufacturing Process Design Input
⇢ Special Characteristics
⇢ Design & Development Controls
⇢ Monitoring
⇢ Design & Development Validation
⇢ Prototype Program
⇢ Product Approval Process
⇢ Design & Development Outputs
⇢ Manufacturing Process Design Output
⇢ Design & Development Changes
→ 8.4 Control of Externally Provided Processes, Products, and Services
⇢ General
⇢ Supplier Selection Process
⇢ Customer-Directed Sources
⇢ Type and Extent of Control
⇢ Statutory & Regulatory Requirements
⇢ Supplier Quality Management System Development
⇢ Automotive Product-Related Software or Automotive Products with Embedded Software
⇢ Supplier Monitoring
⇢ Second-Party Audits
⇢ Supplier Development
⇢ Information for External Providers
→ 8.5 Production and Service Provision
⇢ Control of Production & Service Provision
⇢ Control Plan
⇢ Standardized Work – Operator Instructions and Visual Standards
⇢ Verification of Job Set-Ups
⇢ Verification After Shutdown
⇢ Total Productive Maintenance [TPM]
⇢ Management of Production Tooling & Manufacturing, Test, Inspection Tooling, and Equipment
⇢ Production Scheduling
⇢ Identification and Traceability
⇢ Property Belonging to Customers or External Providers
⇢ Preservation
⇢ Post-Delivery Activities
⇢ Feedback of Information from Service
⇢ Service Agreement with Customer
⇢ Control of Changes
⇢ Temporary Change of Process Controls
→ 8.6 Release of Products and Services
⇢ Layout Inspection and Functional Testing
⇢ Appearance Items
⇢ Verification & Acceptance of Conformity of Externally Provided Products & Services
⇢ Statutory and Regulatory Conformity
⇢ Acceptance Criteria
→ 8.7 Control of Nonconforming Outputs
⇢ Customer Authorization for Concession
⇢ Control of Nonconforming Product – Customer Specific Process
⇢ Control of Suspect Product
⇢ Control of Reworked Product
⇢ Control of Repaired Product
⇢ Customer Notification
⇢ Nonconforming Product Disposition
09. Performance evaluation
→ 9.1 Monitoring, Measurement, Analysis, & Evaluation
⇢ General
⇢ Monitoring & Measurement of Manufacturing Processes
⇢ Identification of Statistical Tools
⇢ Application of Statistical Concepts
⇢ Customer Satisfaction
⇢ Analysis and Evaluation
⇢ Prioritization
→ 9.2 Internal Audit
⇢ Internal Audit Program
⇢ Quality Management System Audit [QMS Audit]
⇢ Manufacturing Process Audit
⇢ Product Audit
→ 9.3 Management Review
⇢ General
⇢ Management Review Inputs
⇢ Management Review Outputs
10. Improvement
→ 10.1 General
→ 10.2 Nonconformity & Corrective Action
⇢ Problem Solving
⇢ Error-Proofing
⇢ Warranty Management Systems
⇢ Customer Complaints & Field Failure Test Analysis
→ 10.3 Continual Improvement
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