Quality Management Principles ISO 9001 2015

Quality Management Principles - ISO 9001:2015

1) What is Quality Management Principle:

→ Quality Management Principles are a part of ISO 9001:2015 Quality Management System's Requirements.
→ "ISO 9001 is based upon the Seven Quality Management Principles."
→ They are also useful resources for management professionals looking to implement or improve a Quality management program.




2) Seven Quality Management Principles behind ISO 9001:2015 requirements:

→ QMP1 – Customer Focus
→ QMP2 – Leadership
→ QMP3 – Engagement of People
→ QMP4 – Process Approach
→ QMP5 – Improvement
→ QMP6 – Evidence-based decision making
→ QMP7 – Relationship Management 
Quality Management Principles ISO 9001 2015

      (A) Quality Management Principle 1 – Customer Focus:

            → “ The primary focus of quality management is to meet customer requirements 
                   and make great efforts to achieve or obtain to exceed customer expectations.”

      (B) Quality Management Principle 2 – Leadership:

            → “ Leaders at all levels establish unity of purpose and direction and create 
                  a condition in which people are engaged in achieving the quality objectives
                  of the organization.”



      (C) Quality Management Principle 3 – Engagement of People:

            → “It is essential for the organization that all people are 
                  competent, empowered and engaged in delivering value.”

      (D) Quality Management Principle 4 – Process Approach:

            → “The process approach is a management strategy.”
            → “When managers use a process approach, it means that they manage and 
                  control the processes, the interactions between these processes,
                  and the inputs and outputs that tie these processes together.”

      (E) Quality Management Principle 5 – Improvement:

            → “Successful Organizations have an ongoing focus on improvement”

      (F) Quality Management Principle 6 – Evidence-based decision making:

            → “Evidence-Based Decision-Making is a process for making decisions
                 about a process or policy that is established in the best available research
                 evidence and informed by observed practical data evidence from the field.

      (G) Quality Management Principle 7 – Relationship Management:

            → For Sustained Success, organizations manage their relationships with their 
                 all suppliers.”




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See Also: Content - ISO 9001:2015