Difference between ISO 9001:2008 and ISO 9001:2015

What is the difference between ISO 9001:2008 and 2015?

→ The main difference is the New High-Level Structure
→ 9001:2015 has 10 clauses while 9001:2008 standard has 8 clauses.
→ 9001:2015 has a new high-level structure which is mentioned in the below picture.

Major Differences In ISO 9001 Terminology:

→ The major difference is mentioned in the below picture

→ In ISO 9001:2008 the word "Products" used while in ISO_9001:2015 "Product & Service" both word used instead of the product. so the latest standard is very common for most of the organizations.
→ Before "Exclusions" word used now "Not Used" word mentioned in ISO_9001-2015 Quality Management_System.
→ In the old standard "Management Representative" was the post in the organization but now in new standard Management Representative removed and Similar Responsibilities & Authorities are assigned to any person of the organization.
→ Before we told as Documentation, Quality Manual, Procedure, Records, etc. but now as per 9001:2015, all things known as the Documented Information.
→ In 9001:2008 it was mentioned as a work environment but now is its environment for the operation of processes.
→ As per 9001-2008, we used to say as monitoring & measuring equipment but now it is monitoring and measuring resources.
→ Previously we use "Purchased Product" word but now it is "Externally provided Products
→ In 9001-2008 supplier word used but in 9001-2015 instead of supplier “External Provider” word used.
→ Read this article for detailed Requirements of ISO_9001

Quality Management Principles:

→ It is reduced from 8 to 7 nos:

1. Customer Focus
2. Leadership
3. Engagement of People
4. Process Approach
5. Improvement
6. Evidence-based decision making
7. Relationship_Management

→ For a detailed description read this article: Quality_Management Principles

Key Focus of ISO_9001:2015

→ Latest Standard emphasis on below Key focus area that can improve our QMS.
→ Customer feedback
→ Customer complaint
→ Product and service failure
→ Employees and other interested parties feedback
→ Innovation
→ Risk-Based Thinking
→ Determined opportunity.
→ Internal or external audit results.
→ Management review results
→ Identified nonconformity
→ Identified opportunities for improvement
→ Puts greater emphasis on leadership engagement
→ New Standard helps to address organizational risks and opportunities in a systematic manner
→ It uses simplified language
→ The new standard has a common structure and terms, which are particularly helpful to organizations for using multiple management systems at a time.
→ New High-Level Structure allows an organization for an integrated management system.
→ 9001:2015 is more user-friendly for service and knowledge-based.

👉 See Also:

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➨ Lean Manufacturing & Top 26 Lean Manufacturing Tools

➨ ISO_9001:2015 & IATF 16949:2016

➨ 7 QC Tools

➨ Quality Core Tools (MSA, FMEA, PPAP, APQP, SPC)

➨ Six Sigma & Lean Six Sigma

➨ QA & QC Topics