Flow Chart in 7 QC Tools  Process Flow Diagram  Example

What is a Flow Chart?

 → It is a diagrammatic representation that illustrates the sequence of operations to be performed to get the desired result and it is also known as Process Flow Diagram.
→ Flow_Chart is a diagrammatic representation that illustrates the sequence of operations to be performed to get the desired result.
→ As per Wikipedia, It is a type of diagram that represents an algorithm, workflow or sequence of operation.
→ The flow_chart shows the steps as boxes of various kinds, and their order by connecting the boxes with arrows.
→ It is used in analyzing, designing, documenting,7 or managing a workflow or program in various fields.
→ Dr. Edwards Deming's statement: "Draw a flowchart for whatever you do, Until you do, you do not know what you are doing, You just have a job.”

Process Flow Chart uses:

→ Planning a new project
→ Documenting a process
→ Managing workflow
→ Also used for auditing purposes.


→ 1960: The American National Symbols Institute (ANSI) set standards for Flow_Charts and their symbols in the 1960s.
→ 1970: The International Organizations for Standardization (ISO) adopted the ANSI symbols.
→ 1985: The current standard was revised in 1985.

How to make a flow chart?

→ The process needs to start from top to down, from left to right.
→ The graph size needs to be the same and the start symbol only appears once, but the end symbol can use more.
→ There is only one arrow path graph for the same path.
→ The line should avoid the cross, if need crossed should be used across the graph.

Flow chart Symbols:

(a) Oval

→ This is used for Start and End activity or we can say beginning or end of a program.
→ In this symbol generally "Start" or "End" word used or other phrases used such as "submit inquiry" or "receive product".

(b) Flowline / Arrow line

→ The flowline or arrow line shows the order of operation.
→ Arrow line used to indicate line coming from one symbol and ending at another

(c) Diamond

→ Diamond is used for decision-making purposes.
→For yes/no or true/false activity, we use a diamond.

(d) Rectangle

→ We use a rectangle for change value, shape, or location of data.
→ For different symbol, their use, and example refer below picture.

Flow chart Symbols

(e) Parallelogram

→ The parallelogram is used for input and output data.
→ It is also used for entering data or displaying results.

(f) Single document graph

→ It is used to display a single document in any process.

Flowchart Symbols

(g) Multiple documents graph

→ It is used to display multiple documents in any process.

(h) Delay Activity

→ The Delay shape represents a waiting period where no activity is done.
→ For different symbol, their use, and example refer below picture.

Flow Charts Examples:

Different Types of Flowchart:

  1. Macro
  2. Mini
  3. Micro
  4. Matrix Flowchart

The examples of different flowcharts are mentioned in the below pictures.
(a) Macro and Mini FlowChart

 Mini & Macro Flow Chart

(b) Matrix

Matrix FlowChart


→ Improve process understanding
→ Provide a tool for training
→ Identify problem areas and improvement opportunities
→ Define and analyze processes in an easy way

👉 Also Read:
      2. Cause & Effect Diagram (Fishbone or Ishikawa)

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20 تعليقات

  1. Very good explanation it is very easy to understand.
    Good job bro

  2. hello sir , superb your notes and you .i,m study core tools . its very simple .
    thanks sir .
    best regard
    vineet kr. sagwal

  3. Thank you for your effort of making these notes easy & simple to understand.

    1. Your notes are systemic presented so very easy to understand.

  4. Hi.. Thank you for sharing valuable information. Can you please explain matrix flowchart with a few more example wrt manufacturing sector? Also how to put a flowchart for feedback mechanism?

    1. Sure we will do needful. Thanks for your valuable feedback

  5. Why can't we download this slides ... And too much advertisement.

  6. Mr.Nikunj .can I have your contact number

  7. Very excellent explanation with example.

  8. Hello sir, i am a diploma engineer trainee and i do my internship in projects management dept. Can u provide me projects management documents like time line,gcr,are u ready etc etc

    If possible please provide.
    Thanks with best regards
    Soumen Tantubay


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