Flow Chart in 7 QC Tools  Process Flow Diagram  Example

What is a Flow Chart?

 → It is a diagrammatic representation that illustrates the sequence of operations to be performed to get the desired result and it is also known as Process Flow Diagram.
→ Flow_Chart is a diagrammatic representation that illustrates the sequence of operations to be performed to get the desired result.
→ As per Wikipedia, It is a type of diagram that represents an algorithm, workflow or sequence of operations.
→ The flow_chart shows the steps as boxes of various kinds, and their order by connecting the boxes with arrows.
→ It is used in analyzing, designing, documenting,7 or managing a workflow or program in various fields.
→ Dr. Edwards Deming's statement: "Draw a flowchart for whatever you do, Until you do, you do not know what you are doing, You just have a job.”
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Process Flow Chart uses:

→ Planning a new project
→ Documenting a process
→ Managing workflow
→ Also used for auditing purposes.


→ 1960: The American National Symbols Institute (ANSI) set standards for Flow_Charts and their symbols in the 1960s.
→ 1970: The International Organizations for Standardization (ISO) adopted the ANSI symbols.
→ 1985: The current standard was revised in 1985.

How to make a flow chart?

→ The process needs to start from top to down, from left to right.
→ The graph size needs to be the same and the start symbol only appears once, but the end symbol can use more.
→ There is only one arrow path graph for the same path.
→ The line should avoid the cross, if need crossed should be used across the graph.

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Flow chart Symbols:

(a) Oval

→ This is used for Start and End activity or we can say beginning or end of a program.
→ In this symbol generally "Start" or "End" word used or other phrases used such as "submit inquiry" or "receive product".

(b) Flowline / Arrow line

→ The flowline or arrow line shows the order of operation.
→ Arrow line used to indicate line coming from one symbol and ending at another

(c) Diamond

→ Diamond is used for decision-making purposes.
→For yes/no or true/false activity, we use a diamond.

(d) Rectangle

→ We use a rectangle for change value, shape, or location of data.
→ For different symbol, their use, and example refer below picture.

Flow chart Symbols

(e) Parallelogram

→ The parallelogram is used for input and output data.
→ It is also used for entering data or displaying results.

(f) Single document graph

→ It is used to display a single document in any process.

Flowchart Symbols

(g) Multiple documents graph

→ It is used to display multiple documents in any process.

(h) Delay Activity

→ The Delay shape represents a waiting period where no activity is done.
→ For different symbol, their use, and example refer below picture.

Flow Charts Examples:

Different Types of Flowchart:

  1. Macro
  2. Mini
  3. Micro
  4. Matrix Flowchart

The examples of different flowcharts are mentioned in the below pictures.
(a) Macro and Mini FlowChart

Mini & Macro Flow Chart

(b) Matrix

Matrix FlowChart


→ Improve process understanding
→ Provide a tool for training
→ Identify problem areas and improvement opportunities
→ Define and analyze processes in an easy way

👉 See Also:


  1. Very good explanation it is very easy to understand.
    Good job bro

  2. hello sir , superb your notes and you .i,m study core tools . its very simple .
    thanks sir .
    best regard
    vineet kr. sagwal

  3. Thank you for your effort of making these notes easy & simple to understand.

    1. Your notes are systemic presented so very easy to understand.

    2. Thanks you for your kind words!!!!

  4. Hi.. Thank you for sharing valuable information. Can you please explain matrix flowchart with a few more example wrt manufacturing sector? Also how to put a flowchart for feedback mechanism?

    1. Sure we will do needful. Thanks for your valuable feedback

  5. Why can't we download this slides ... And too much advertisement.

  6. Mr.Nikunj .can I have your contact number

  7. Very excellent explanation with example.

  8. Hello sir, i am a diploma engineer trainee and i do my internship in projects management dept. Can u provide me projects management documents like time line,gcr,are u ready etc etc

    If possible please provide.
    Thanks with best regards
    Soumen Tantubay


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