What is Process Mapping


What is Process Mapping in Lean Six Sigma?

→ Process Mapping is the graphical representation of the process.

→ It is used to describe the flow of material or information.

→ Sometimes it is also used as a Business Process Mapping.

→ Process Mapping is a very famous Management and Planning Tool that is mostly used in the Lean Six Sigma Projects

→ It helps to understand the process and process-related things like delay times, processing time, lead time, takt time, cycle time, process owner, the scope of the processes, responsibilities, etc.

→ This method is also used for various improvement projects like productivity improvement, efficiency improvement, loss reduction, quality improvement, etc

→ It helps us to gain a better understanding of the process and train new members effectively and efficiently.

→ The main components of process mapping are input, output, and process steps.

→ Process_Mapping is used in almost all business processes in the organization like Production, Manufacturing, Supply Chain, Sales, Marketing, Quality, Maintenance, etc.

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Types of Process Mapping

→ There are different types of process mapping are explained below that are very widely used in the Lean Six Sigma Projects.

→ Basically, process mapping is all about communicating your process to others.

→ The most common process map types are mentioned below:

  1. Activity Process_Map
  2. Detailed Process_Map
  3. High-Level Process_Map
  4. Rendered Process_Map
  5. Swimlane (or Cross-functional) Process_Map

Various Types of Process Mapping Tools Explained

(1) Activity Process_Map:

→ The Activity Process_Map represents value-added and non-value-added activities in a process.

→ Also, we can understand this mapping as the VA and NVA (Value added and Non-Value added activities) Mapping of the process.

→ This is a very common mapping during the Lean Manufacturing and Lean Management project implementation in the organization.

Lean Manufacturing and Management Presentation




(2) Detailed Process_Map

→ The Detailed Process_Map provides a much more detailed look at each step in the process.

→ This method is very helpful for a detailed understanding of any process and training others.


(3) High-Level Process_Map

→ The High-Level Process_Map is a representation of a process involving interactions between Supplier, Input, Process, Output, and Customer.

→ This method is very commonly known as the SIPOC Process_Mapping.

→ The SIPOC Process_Mapping is a very common method for the Six Sigma Project.

→ Also, visit: The SIPOC Diagram Process_Mapping Tool Explained with Example and Case Study with Editable Excel and PowerPoint Templates

SIPOC Diagram Explained with Example and Case Study


(4) Rendered Process_Map

→ The Rendered Process Map represents current state and/or future state processes to show areas for improvement.

→ We can use this type of process map in Value Stream Mapping during the improvement projects.

→ Also, visit: Value Stream Mapping (Process_Mapping Tool) Explained with Example and Case Study

Value Stream Mapping Explained with Example and Case Study


(5) Swimlane (or Cross-functional) Process_Map

→ The Swimlane Mapp separates out the sub-process and responsibilities in the process.

→ We can easily understand this type as a simple process flow chart with processes, sub-processes, and responsibilities.

→ So the Process Flow Chart is a Swimlane or Cross-Function type of Process Mapping.

→ Also, visit: Process Flow Chart (Process_Mapping Tool) Explained with Example and Case Study

Process Flow Chart Explained with Example and Case Study


Benefits of Process Mapping

→ Identify the wasteful activities and bottlenecks in the process

→ We can easily understand the process with the help of this tool

→ Help to train other members

→ Improve the Quality of product, process, or service

→ It also helps to manage the risk and contingency planning

→ Used in almost all improvement projects

→ Improve the efficiency

→ Identify the improvement opportunities

→ It helps us with problem-solving and decision making


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