What is Problem? | Problem Solving Method | Problem Solving Techniques with example

What is Problem? | Problem Solving Method | Problem Solving Techniques

→ Problem Solving Techniques is the various method used to solve the problem.

What is the Problem?

→ “A Problem is an undesirable event.” OR 
→ In other words “Any Gap between what is expected and what is obtained”.


What is Problem Solving?

→ Any effort to reduce this gap between what is expected and what is obtained called “Problem Solving”.


➤ Types of Solution?

  1. Four Types of solution
  2. Correction
  3. Corrective Action
  4. Prevention
  5. Preventive Action

➥ [1]. Correction:

→ In a simple word "Correction is like first-aid," Correction is the instant action that is taken to correct the nonconformity or to reduce the impact of nonconformity.

➥ [2]. Corrective Action:

→ "Corrective actions are steps that are taken to remove the causes of an existing nonconformity or undesirable situation or event."

➥ [3]. Prevention:

→  "Prevention is to eliminate the causes of potential nonconformities or potential situations that are responsible for an undesirable situation or event.


➥ [4]. Preventive Action:

→ "Preventive actions are steps that are taken to remove the causes of potential nonconformities or potential situations that are undesirable.



What is Problem Solving Method?

→ Problem Solving Techniques is The various method used to solve the problem is called  Problem Solving Techniques or Problem Solving Methods.
→ It is an effort to reduce the gap between what is expected and what is obtained.

Various Problem Solving Techniques:

➤ Various Techniques are mentioned below:

  1. PDCA - Cycle
  2. DMAIC - Methodology
  3. A3 - Methodology
  4. 8D - Methodology

➥ [1] PDCA - Cycle:

→ PDCA (plan-do-check-act) is also called Daming Cycle or Daming Wheel or Daming Wheel.
→ While PDSA (plan–do–study–act) is called the Shewhart Cycle.
→ PDCA (plan-do-check-act) is a repetitive four-stage model for continuous improvement in business or process management.


➥  PDCA Cycle is implemented within:

→ Product Lifecycle Management,
→ Project Management,
→ Human Resource Management (HRM),
→ Supply Chain Management (SCM) and many other areas of business.

 PDCA - Cycle Problem Solving Technique

→ PDCA Cycle refers to : 
→ P = Plan = Make Plan for any Project
→ D = Do = Carry out the Plan
→ C = Check = Summarize the Result
→ A = Act = Determine wat changes to be made

→ DMAIC is a quality strategy used to improve processes.
→ It is an integral part of a Six Sigma initiative,
→ In general, DMAIC can be implemented as a standalone quality improvement procedure or as part of other process improvements.

DMAIC - Methodology - Problem Solving Technique

→ DMAIC Cycle refers to : 
→ D = Define
→ M = Measure
→ A = Analyse
→ I = Improve
→ C = Control

➥ [3] A3 - Methodology:

→ It is widely used by Toyota Motors and its supplier.
→ It refers to eight steps :

  1. Clarify the issue
  2. Break down the issue
  3. Set the Target
  4. Analyze the root cause
  5. Develop countermeasure
  6. See Countermeasure
  7. Evaluate results & Processes
  8. Standardize Success

➥ [4] 8D - Methodology:

→ It is widely used by Ford Motors and its supplier.
→ It refers to 8 - Discipline

  1. Create Team & Collect Information
  2. Describe the Problem
  3. Interim Containment Actions
  4. Analyze the root cause
  5. Define the possible corrective actions
  6. Implement corrective actions
  7. Define actions to avoid recurrence
  8. Congratulate the Team

8D - Methodology - Problem Solving Technique

➤ Comparison of Various Problem Solving Techniques:

→ Comparison of Various Methodology is mentioned below:

Comparison of Various Problem Solving Techniques